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Frequently Asked Questions
123 Cleaner
What
are the main functions of 123 Cleaner?
What does 123 Cleaner do?
What Operating System And Browsers Does
123 Cleaner Support?
Why the index.dat file still exist
after I erase them?
Can 123 Cleaner erase the Search
history when I click the Search button on Internet Explorer?
Why do the some browser history still
there after erasing?
Is your online order form secure?
Do I have to pay for the future upgrades?
Do you provide volume discount or
educational license?
What is File Shredder?
I don't have the credit card, where else
can I buy it?
How long I will get my registration code
after I place the order?
Lost Registration Info Policy?
I registered the product several months
ago, how do I get the lastest version?
What is Secure Erasing?
What is Boss Key ?
How can I uninstall 123 Cleaner?
What
are the main functions of 123 Cleaner?
Protects your privacy on
your system and the Internet!
Improves your Internet surfing speeds!
Improves the speed of your computer system!
Recovers and maximizes valuable hard drive space!
Boost your system performance!
Clean the registry to fix Windows errors and crashes.<Top>
What
does 123 Cleaner do?
123 Cleaner is
designed to protect you by cleaning up all the unwanted history data on your
computer. With only one click, 123 Cleaner allows you to erase the
cache, cookies, history, typed URLs, autocomplete memory, index.dat of your
browser, and Window's temp folder, run history, search history, open/save
history, recent documents, etc.
With 123 Cleaner's, you can easily erase the tracks of up to 300
applications, such as playlist of RealOne Player, Mediaplayer, QuickTime, recent
files of Office, Acrobat, Winzip, Photoshop etc.
123 Cleaner can also let you customize what file(s) and folder(s) to be
erased. With 123 Cleaner's Secure Erasing feature, you can erase
the files completely , which can not be recovered by others. <Top>
What
Operating System And Browsers Does 123 Cleaner Support?
The supported Operating System
include
-
Windows 2000
-
Windows XP
-
Windows
2003
-
Windows Vista
-
Windows 7
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Windows 8
The supported Browsers type
include
-
Internet Explorer
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Firefox
-
Netscape
-
AOL
-
MSN
-
Opera
-
Mozilla
-
Maxthon Browser
-
Google Chrome
-
Apple Safari<Top>
Why the index.dat
file still exist after I erase them?
Index.dat stores information about what websites
you have visited and what cookies have been saved, the index.dat files are
always locked by the system when Windows is running and can not be deleted. You
need to reboot your computer, 123 Cleaner overwrites these index.dat files
with blank characters, others can see nothing useful form these files after
erasing, so you do not have to worry about it. <Top>
Can 123 Cleaner erase
the Search history when I click the Search button on Internet Explorer?
Yes, you can do that by checking the IE
Autocomplete Memory item on Settings screen. <Top>
Why do the some browser
history still there after erasing?
You should close all the browser windows before
erasing, because the files can not be erased when they are in use. For MSN, AOL
and Netscape, even you close all the windows of them, they may not close
completely. please check the system tray (lower right area of the screen) to see
if there is an icon of them, if you can find, click on it to close it. <Top>
Is
your online order form secure?
Yes, it is 100% secure. <Top>
Do I
have to pay for the upgrades?
No! All future upgrades
are always free to registered 123 Cleaner users! You do not have to pay
again. <Top>
Do
you provide volume discount or educational license?
Yes, please contact sales@zminsoft.com
for details. <Top>
What is File Shredder?
File Shredder is a small utility that will
completely erase the contents of sensitive files and folders that you specify.
When you delete a file from Windows, Windows just mark the file as deleted in
file allocation table, but the data of the file is still in your hard disk,
there are many tools available which can let others easily recover your
sensitive files. File Shredder using Security Options to completely overwrites
the contents of a file and then deletes it.<Top>
I
don't have the credit card, where else can I buy it?
Please visit
http://www.zminsoft.com/order.htm
for instructions for payment
via Check/Money Order. <Top>
How
long I will get my registration code after I place the order?
Once your order is
accepted, your registration code will be sent to you immediately! Its a pretty
painless process. (Please allow up to 2 hour for email delivery.) Please note
that a delay could mean that the e-mail address given in your order form is
invalid (due to misspelling, etc.). <Top>
Lost
Registration Info Policy?
If you register, and for
whatever reason, you do not receive an email with a registration code within a
reasonable amount of time (24 hours for credit card payments or two weeks for
other payments), please send an e-mail to
registration@zminsoft.com.
Once we receive the request, we'll try to re-send your code as soon as possible!
(Please include your Order# and as much order information as possible, as it
will be easier to locate your order in the database.) <Top>
I
registered the product several months ago, how do I get the lastest version?
You can download the latest version of 123
Cleaner from http://www.zminsoft.com/download.htm,
and use your existing registration code to activate the license on the new
version. Please uninstall all previous versions before installing an update. <Top>
What
is Secure Erasing?
When you delete a file
from Windows, Windows just mark the file as deleted in file allocation table,
but the data of the file is still in your hard disk, there are many tools
available which can let others easily recover your sensitive files. 123 Cleaner can overwrite file with character zeros, ones and random numbers.
123 Cleaner
implements the US Department of Defense DOD 5220.22-M and NSA clearing and
sanitizing standard, once deleted with 123 Cleaner, your file data is
gone forever and can not be recovered. <Top>
What is Boss Key ?
Boss Key lets you to
hide/show the browser windows and folder windows immediately by pressing the
Hotkey Windows key +Z or Windows key + shift + Z. It's very useful
when you are surfing some website , and then someone ( your boss or everyone you
don't want to see your screen) walks in, you just press the Windows key
and Z keys, the browser windows and folder windows will all
disappear, and when they go, you can press Windows key +shift +Z, these
screen will show again. <Top>
How
can I uninstall 123 Cleaner?
There are two ways to
uninstall 123 Cleaner:
1. Make sure 123 Cleaner is Closed, Right Click on the System Tray Icon
(next to your clock) and click exit.
2. Click Start ->Programs-> 123 Cleaner->Uninstall 123 Cleaner
3. Click Start ->Settings->Control Panel -> Add/Remove Programs->
123 Cleaner
If you have any other questions
unlisted, please feel free to contact us at support@zminsoft.com
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Kazi Video Converter
1. What is
Kazi
Video Converter for?
2. How
to install Kazi Video Converter?
3. How to launch it?
4.
What is the difference between the trial and full
version?
5.Can Kazi Video Converter convert protected videos, such
as protected WMV?
6. What kinds of formats does Kazi Video Converter
support?
7. What
are video and audio codecs?
8. What Video Codecs Kazi Video Converter work with?
9.What is bitrate?
10.What is frame rate?
11. When I try to convert AVI to VCD I get mpeg format.
Why?
12. Is it possible to convert an AVI Divx file to a
MPEG-1 file to make a VCD with your Kazi Video Converter?
13.How to set output folder?
14. Is surround sound supported by Kazi Video Converter?
15. If I purchase this program, how much do future
upgrades cost?
16. Is your
online order secure?
17.
What are values for registered users?
18. I have lost my code, how can I get it again?
19. I have placed an order, when will I get the
software?
20. I have a
question, how do I?
1. What is
Kazi Video Converter?
Kazi Video Converter is a professional
video converter, It can convert video files from various formats with
great stability. It supports converting most video formats including AVI, WMV, ASF, DVR-MS, MS-DVR, MOV, MP4, 3GP, 3G2, QT, RM, RMVB, FLV, MKV, AVS, M2TS, MPG, VOB, DV, M1V, M2V, DAT, AMV,
DIVX, M4V, MPE, MPV, OGM, FLV and SWF file
format.
It can also extract audio from video file. An easy-to-use
interface allows you to enjoy working with video files without
frequently consulting reference materials. You can convert many files in batches regardless of their source formats.
2. How
to install Kazi Video Converter?
Before the installation, please see System Requirements
first to make sure that your PC meets the conditions.
Find the setup package you have downloaded from the
website. It's an exe file, double click it to run it,
then follow the prompts to finish the installation
procedure.
After the installation, there is a shortcut created on
the desktop and under the programs group, see it from
"Start > Programs > Kazi Video Converter".
3. How to launch it?
When the Kazi Video Converter is installed successfully
on to your computer, there should have a shortcut
created on the desktop, you may double click it to
launch it. You may also run it from "Start > Programs >
Kazi Video Converter > Kazi Video Converter".
4.What
is the difference between the trial and full version?
With the trail version, you can only convert 3 minutes
for each video file. After you order the full version,
you will be provided user name and regcode to unlock the
limitation.
5.Can Kazi Video Converter convert protected videos,
such as protected WMV?
No. Kazi Video Converter will not convert protected WMV
or other DRM protected video files.
6.What kinds of formats does Kazi Video Converter
support?
Kazi Video Converter supports a variety of formats:
Input Formats:
AVI, WMV, ASF, DVR-MS, MS-DVR, MOV, MP4, 3GP, 3G2, QT, RM, RMVB, FLV, MKV, AVS, M2TS, MPG, VOB, DV, M1V, M2V, DAT, AMV,
DIVX, M4V, MPE, MPV, OGM, AND MORE!
Output Formats:
Video:
MP4, MPG, WMV, FLV, 3GP, 3G2, AVI, MPEG-1, MPEG-2, SWF, MKVM2TS, ASF
Audio: MP3, WMA, AAC, OGG, WAV, M4A
7.
What are video and audio codecs?
A video or audio Codec (Compression/Decompression) is a
software component allowing to encode data to be stored
on a media (CD, DVD, etc...) and/ to decode it to be
visualized or heard. There are also so-called "hard"
codecs usually embedded to camcorders or digital video
players or professional and semi-professional video
cards for video editing and composing.
8. What Video Codecs Kazi Video Converter work with?
Basically Kazi Video Converter works with all of the
video codecs installed at your computer. Here is the
description of the most common ones:
"XviD MPEG-4 Video Codec"
http://www.xvid.org/
XviD is an MPEG4 video codec which is being developed
under the open source model, much like the LAME MP3
encoder. It's based upon the efforts made in the Open
Source project "OpenDivX" by DivX Networks, which shut
it down and closed the source with all the ideas and
work spent by many coders from the net. Since the
start-over, XviD is developing very fast and is evolving
into a very high quality codec.
"DivX Codec"
http://www.divx.com/
DivX was originally a hack of the Microsoft MPEG4v3
codec, but has since become a completely separate codec.
It is available in both free and purchased versions.
DivX is the most common codec used in the groups,
although you will find several versions of the DivX
codec that are all used.
The most common versions are 3.11, 4.0n, and 5.0.
Officially, installing the most recent version of the
codec will allow playing older versions, however, there
have been complaints of lowered quality and
compatibility when playing files created with the older
codecs. Version 3.11 can be installed separately of
later versions without much hassle. Getting versions 4
and 5 to coexist on a single computer is very difficult.
"MS MPEG-4 v1,2,3 driver 4.1.0.3927"
These three codecs were the first MPEG4 codecs used.
Because better codecs that are also freely available are
now present, these codecs should no longer be used for
new encodes. It is, however, still necessary to install
some or all of these codecs depending on your operating
system to support older encodes.
9.What is bitrate?
Bitrate very often used when speaking of video or audio
quality and file size -- defines how much physical space
one second of audio or video takes in bits (note: not in
bytes).The higher the bitrate, the more times per second
the original sound is sampled, thus yielding a more
faithful reproduction and better sound. When choosing an
MP3, weigh the advantage of a higher bitrate against the
size of the file. Generally speaking, a bitrate of 128
kbps or higher will provide satisfactory sound quality.
Constant Bit Rate(CBR) encoding maintains the same
bitrate throughout an encoded file.
Variable Bit Rate(VBR) is an MP3 encoding method that's
used when file size is not an issue. Unfortunately AVOne
Video Converter decodes VBR but doesn't encode it.
Selecting the proper bit rate for your projects depends
on the playback target: if you're making a VCD for
playback on a DVD player, the video must be exactly 1150
Kbps and the audio 224 Kbps.
10.What is frame
rate?
In basic terms, a video can be thought of as being made
up of numerous snapshots, called frames. Frame Rate
defines how many pictures frames one second of video
or audio contains, normally used acronym for framerate
is fps - frames per second. Human eye can't see picture
changes after the framerate is more than ~24fps.
Video files with higher frame rates show motion better
but have larger file sizes.Typical frame rates are 29.97
for NTSC video (in American TV system), 25 for PAL
(European system) video, and 24 for film. When exporting
low-bandwidth versions, select a frame rate that is 1/2,
1/3, or 1/4 of the original frame rate. Setting a frame
rate higher than the original frame rate will make the
file larger but will not improve the quality.
Note that MPEG format only supports 23.976, 24, 25,
29.97, 30 frame rates.
11. When I try to convert AVI to VCD I get mpeg format.
Why?
The mpeg file is the VCD compliant mpeg file. Then you
need a VCD burner. We recommend NERO. Burn it with the
option "To VCD". Follow the wizard.
12. Is it possible to convert an AVI Divx file to a
MPEG-1 file to make a VCD with your Kazi Video Converter?
Yes, you could convert DivX (avi) file to VCD compliant
files (mpeg-1) with Kazi Video Converter, and then burn it
to VCD with a VCD/DVD burner.
13.
How to set output folder?
You can set the output folder by following two methods:
1. Click the Settings button. In "Save Video File to" of
the pop-up window, you can set the output folder by
clicking the Browse button.
2. You can also choose Edit>Video Settings to specify
the location of the output folder.
14. Is surround sound supported by Kazi Video Converter?
No. With Kazi Video Converter, you will get video
files with 2 channels (stereo sound) or 1 channel (mono
sound).
15. If I purchase this program, how much do future
upgrades cost?
The software is shareware for one-time registration fee
only. You will get all the future's versions for free.
16. Is your
online order secure?
Yes, it's VeriSign secure.
17. What are values for
registered users?
Registered users will get the following values,
- Permission of
keeping the software for permanent using
- Immediate
registration code when the order was passed
- Detailed
registration instructions within 24 hours by email
- Free technical
support by email
- Free upgrade to the
future versions
- Discount prices for
ordering our other products
18. I have lost my code,
how can I get it again?
Please
click here to send a message to us for resending the
registration instructions to you. Make sure the
following fields are included in the message.
- Order ID:
________________________
- Exact Date:
______________________
- Full Name:
_______________________
- Email Address:
___________________
- Zip Code:
________________________
- Post Address:
____________________
19. I have placed an order, when will I get the
software?
You will get the registration name and code as soon as
the order is finished! If you have not get the
registration name and code, and also have not get the
registration email within 24 hours, it may because that
your email address is not correct or not reachable! You
can send an email to us for resending it with the order
ID and correct email address included.
20. I have
a question, how do I?
Please click here
to send the question to us.
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